What is EA Voice of Customer Analytics Engine?
The Voice of Customer Analytics (VOCA) Engine extracts sentiment and semantic insights from online content, social media, and reviews, helping businesses understand customer perceptions beyond basic text mining.
Customer Lifetime Value (CLTV) estimates total revenue from a customer relationship. Combined with VOCA insights, companies improve satisfaction, tailor strategies, and boost loyalty for sustainable growth.
What Is the CLV Model?
Customer Lifetime Value (CLV) predicts future revenue from a customer, helping businesses understand relationships and optimize marketing efforts for long-term profitability.
Analytics Powered Customer Lifetime Value
Evaluate the performance of franchises and stores by analyzing recent trends in customer footfall, transaction volumes, and overall sales activity across locations.
Precise CLV computation for brand-new customers
EA’s neural network-powered CLV model predicts lifetime value from first-transaction data, identifying high-value prospects early and enabling smart, data-driven resource allocation decisions.
Unforeseen Churn Prediction
EA predicts which customers are likely to churn soon, using machine learning to uncover early warning signs and guide retention strategies through precise segmentation and insights.
Segment your customers based on their value
EA activates CLV data with automated segmentation, enabling personalized campaigns by value tier—boosting conversions, loyalty, and reducing manual effort for more efficient audience targeting.
Our Customer Lifetime Value Solutions
- Modern CLV Analytics
- Real-time insights dashboard
- Segmentation and Targeting
Key Questions CLV Answers
The CLV model answers critical questions about customer value, acquisition cost, retention, revenue potential, churn impact, and which marketing channels attract the most profitable segments.
